Gareth Kay

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Gareth is the cofounder of Chapter. He's a strategist by trade. Chapter is a creative company dedicated to solving the wicked problems facing pioneering businesses. We are a new breed of creative company, built from the ground up to better deliver the types of commercial creativity pioneering companies need today. Commercial creativity defined by the impact it has, not the channel it is delivered in. Creativity that creates more delightful experiences between companies and people. Commercial creativity that solves the problems pioneering businesses face today in a world that is best characterized as complex, not simply complicated.

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Gareth Kay

The Lean Enterprise - Keynote from Lean UX NYC

Code as Craft: Building a Strong Engineering Culture at Etsy

Agility and Organisational Change

Auditing Your Agency's Business Model

Fracking The Social Web - 2014

Planning for networks

The What & Why of Pattern Lab

Culture

TBWA quote compilation on change on mad-blog.com

2013 05 BEA - ’Mobile is eating the World’

Dark Patterns: User Interfaces Designed to Trick People (Presented at UX Brighton 2010)

Project BBX - Turnaround Plan for Blackberry (Summer 2012)

The hottest analysis tools for startups

Google+ For Brands in 2013

Always-on Digital Marketing: 7 Things We've Learned by Zeus Jones

The Future of Advertising Isn't Advertising (As We Know It)

The Future of Search - Will Critchlow's presentation at FODM 2013

Think Like A Growth Hacker

Rga blog post

The Planner Survey 2012/2013