Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area United States
Profession
Founder & CEO at Totango đź’Ą
Secteur d’activité
Technology / Software / Internet
Site Web
www.totango.com
Ă€ propos
Here at Totango we help companies align around their customers. We build technologies and products that allow teams to instantly access customer data, participate and sign up for customer causes and make impact on the customer at every point of their journey. Impact that makes people in companies feel the true sense of purpose and ultimately impacts the growth of the business.
Mots-clés
customer success
saas
customer success platform
retention
customer engagement
totango
software as a service
customer experience
subscription
churn
customer analytics
lean startup
software
machine learning
customer service
expansiĂłn
chatbots
sales
technology
growth
startups
users
customer
gamification
freemium
conversion
trial
crm
cloud
saaspulse
clarizen
lean
scrum
xap
net
gigaspaces
development
Tout plus
- Présentations
- Documents
- Infographies
Open Approach to Customer Success
Guy Nirpaz
•
il y a 7Â ans
Microsoft to Acquire LinkedIn: Overview for Investors
Microsoft
•
il y a 7Â ans
Mastering the Business of Customer Success
Guy Nirpaz
•
il y a 7Â ans
The Hierarchy of Engagement
Greylock Partners
•
il y a 8Â ans
2016 SaaS Metrics Report
Totango
•
il y a 8Â ans
The Secrets to Increasing Customer Retention and Renewals
Socious
•
il y a 9Â ans
Customer Retention Marketing
guest1a7171
•
il y a 15Â ans
Customer Retention Cost Report
Totango
•
il y a 8Â ans
Customer Retention: Why Your Dog Would Make More Money Than You
Chris Hexton
•
il y a 10Â ans
The State of the Customer Success Profession
Totango
•
il y a 8Â ans
Making Customer Engagement Immediate, Relevant, and Automated with Customer Success Campaigns
Totango
•
il y a 8Â ans
Understanding the Financial Health of your Subscription Business
Totango
•
il y a 8Â ans
The 5 Must Have Customer Success Processes
Totango
•
il y a 8Â ans
Customer Success Cubed - The Simplest Guide you will ever Find
Totango
•
il y a 8Â ans
2015 Customer Success Salary & State of the Profession Report
Totango
•
il y a 8Â ans
Customer success - Play to Win!
Guy Nirpaz
•
il y a 9Â ans
Customer success putting the pieces together
Guy Nirpaz
•
il y a 10Â ans
2014 SaaS Metrics Report
Totango
•
il y a 9Â ans
Customer success is not a one night stand
Guy Nirpaz
•
il y a 9Â ans
Run a Smart SaaS Company
Totango
•
il y a 10Â ans