Peter Boersma

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I have a formal and continuously updated training in Human Computer Interaction/User Experience Design. I have almost 20 years of experience with: - planning - research - analysis - conceptual design - interaction design - information architecture - functional design - UI design and - usability evaluation of (mostly online) interactive applications. I also have several years of experience with: - project management - department management - consulting - teaching And I love to: - help companies define and optimize their design process. I am an active member of local and international UX/IA/HCI networks and continue to organize events (cocktail hours/workshops/conferences) in these fiel...

design ux process peterboersma deliverables designops amsterdam user experience design design process adaptivepath user experience ia business euroia servicenow concept projects career lessons information architecture social style people management soft skills ucd documentation adobe user group peter boersma information architecture sketching operations collaboration craft culture diagrams skills leadership designx uxce19 employee euroia18 workplaces experience e-government product management servicedesign government egovernment struategy uxscot improve influence pboersma uxstrat strategy sdl dsgnday euroia2013 euroia2012 twab2012 uxce12 satama rational sup ixdahh ixda adap uxsofia 2011 uxlx iasw polishiasummit devhaag gdf dxf peter boersma adaptive path faceted navigation ucd design process web projects online peterboersm knowledge management user-centered design e-learning project management euroia09 exploding euroia2009 websites infonl iak09 practice theory cocktailhour workshop briefing

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Peter Boersma

Communicating and Establishing DesignOps as a New Function (Brennan Hartich at DesignOps Summit 2018)

The UX Umbrella

EDGY introduction webinar

Prioritizing content, talk at #euroia20

Let's Talk About Strategy (extended workshop): what it is, why it matters, and how to do it well - Sophie Dennis

Better Design Through Cocktails

Game theory and strategy (PCA16, PCATX)

How to organize UXcamp Europe

Experience Strategy: Connecting Customer Experience to Business Strategy [REPORT PREVIEW]

Growing a design team in a product-driven organisation, while having fun

Visual definitions of UX ( Restored )

Hyper! Hyper!! How to deal with trends, fads and constant change

How to Lead Customer Value Creation by Dan Olsen at Leading the Product Melbourne

Interaction 17 Redux

Planning for Strategic Design

Creating a Core Strategy with the UX Strategy Blueprint

Context Chat - why, what & how

UX maturity - how do you develop the UX practice in your organisation

Speaking up for Experiences

Sabotage