Peter Jones

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I live and work in Toronto, and lead Redesign Network, focusing on service and system design for information intensive work practices. We also are a practice centre for Dialogic Design, a systemic dialogue practice that helps organizations collaborate to reach consensus in planning and action for complex problems. I am an associate professor at OCAD U in the MDes Strategic Foresight and Innovation program and the Design for Health MDes. I'm known for the RSD Symposia series http://systemic-design.net and Design for Care, the Rosenfeld book on design in healthcare http://designforcare.com

design “dialogue dialogic facilitation systemic design; design science; systems thinking hosting organizational dialogic design practice ux participatory transformation systemic design foresight strategy sustainbility civic engagement design thinking design principles research ebooks information user experience architecture enterprise systems thinking design research methodology creative problem solving workshop process engagement decisionmaking governance rsd culture social systems systemic design; design science; ecology; urban pl desig systemic design; system sciences technological society social values innovation health care user experience systems theory values sensitive design organizational values innovation strategy dialogue conversation theory complexity collaboration wicked problems 3.0 sensemaking ecology online publishing electronic libraries practices books google

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Peter Jones

Sharpe and Hodgson 3H presentation

Big Picture Design: Systems, Strategy, Policy, Delivery

Rsd3 human centring_mental_health_service_design_2014

Design science, systems thinking and ontologies summary-upward a-v1.0

Task analysis in service design

eParticipation and Participatory Design

The Demon-Haunted World

Engaging a New Generation of Authors, Reviewers & Readers through Web 2.0

Innovation Parkour at IA Summit 09