Ravi Kumar A

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https://www.linkedin.com/in/ravikumaradapa/ I have over 16+ years of experience in the field of Technical Writing, Communication Strategy, Training, Content Writing/Editing, Digital Media with expertise in content architecture, writing, project management, team management, and campaign management. Pro-active thinking, strategic execution, team management and people-skills are my key tenets. I am a product of CIEFL, Hyderabad with PGCTE & PGDTE and M.A. & M.Phil. in English Language and Literature. Specialties: Communication, Technical Writing, Training & Teaching, Google Analytics, SEO, Content Writing/Editing, Social Media

techcomm customer experience voice interface alexa writers technical content success products search content ai bots cortana voice siri customer voicebots chatbots cui vui technical writing information technology content marketing enterprise writing marcom

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Ravi Kumar A

Product Management 101

Product Management Roles - Briefly Explained

IDEO - Design thinking workshop 2016

Mapping Experiences - O'Reilly Design Conference 2017

From Design Thinking to Design Doing

Predictive Content: Boost Your Engagement with AI

AI for IA's: Machine Learning Demystified at IA Summit 2017 - IAS17

Digital transformation

AI Orange Belt - Session 2

eMarketer Webinar: Artificial Intelligence—The Future Is Already Here

DITA and Metadata on an Enterprise Scale

Beyond pixels, screens and best practices designing with ux in mind

Future of ai 20190612 v1

GE User Experience Playbook

Transforming Customer Experience: From Moments to Journeys

LavaCon 2017 - Evolving the New Content Order

Midwest UX '12: Mapping the Experience

Search Intent, Content & Customer Micro-Moments - Share16 Keynote, Chris Bennett

Customer Success Strategy Template

HACKUX – Designing Voice Interactions with Alexa - Winning Presentation - Alexa's Angels