Razz Cortes-Maceda

Greater Denver Area United States

Digital Strategy & Experience Leader

Finance / Banking / Insurance

My career and passion has been and lies at the intersection of technology and the user. Crafting amazing high-touch and digital experiences is the crux of Service Design and User Experience. My background and experience is a practical convergence of these domains. • Effective at architecting and delivering great customer experiences. • Skilled leader and practitioner of Service Design and Design Thinking. • Self-motivated with diverse experience within the high-tech, customer care/support, aerospace, telecommunications, oil and gas and distribution sectors. • Strong, consistent record of cross-functional execution with globally matrix organizations. • Recognized team player with p...