Rod Farmer

160 Abonné

design user experience mobile design mobile mobile user experience innovation experience convergence interaction design service converged services service design ux mobile technology telecommunications mobile interaction design handset usability ux_management ark conference ux_strategy leadership building teams management experience design strategy retail mobile experience uxaustralia2011 mobile ux design frameworks uxaustralia mobile service design continuous experience ozia ozia2010 team development ux management team building mobile innovation mobile interfaces future of mobile ozia09 ecosystem information architecture user thinking intelligence collective

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"Rethinking the Customer" - Disruptive Shifts in Financial Services: The Customer Perspective | Next Bank Europe Conference

Claro Partners Inc. • il y a 9 ans

Rod Farmer

"Rethinking the Customer" - Disruptive Shifts in Financial Services: The Customer Perspective | Next Bank Europe Conference

Mapping the customer experience: innovate using customer experience journey maps

Mapping the Journey – Experience Beyond the Screen

SxSW 2013: Behavior Change as Value Proposition

SxSW 2012: Applying Behavior Design

Mapping Experiences and Orchestrating Touchpoints | Chris Risdon & Patrick Quattlebaum | UX Week 2012

Midwest UX '12: Mapping the Experience

Samantha Thebridge UX Australia 2012

UX Vision, Strategy and Teams by Susan Wolfe, Optimal Experience

6 Rules to Designing Amazing Mobile Apps (@media 2011)

Context, Sensing And Mobile Design

Guerilla Usability Testing

Making Clients Part of the Design Process

An mHealth Prescription: What We Can Learn from the Developing World

The Language of Interaction

Mobile UX - the intricacies of designing for mobile devices

10 New Business Models for this Decade

40 succesful online business models

Balanced Scorecard

The trouble with context