Winny Wang

inno-matrix service design scenario thinking insights design thinking interview cjm personal persona field study critical thinking hmw issue cards design method laddering scenario field research prototype evaluation customer journey kano model 635 kj innovation prototyping workshop kotohiroiz cool hunting brainstorming infographics design research user research fgm value proposition observation mind map business model canvas woz experience vision analysis design process seci model evi experience strategic map ideation affinity diagram cultural probe process innovation matrix method coolhunting co-creation workshop user story map design language ikea hackers three-dimensional composition diary gestalt psychology grid system design methods introduction form follw service blueprint concept sketch iconic design concept ideas color palette design principle co-creation inspiration design master motivation context thinking scenario cafe touch point services design experience prototype design framework insight cards street interview research method final report sevice blueprint final presentation cjem concept evolution stockholder map jtbd braintorming lego movie hme concepts analysis insight report moment of truth personal branding experience economy contextual inquiry grouping the ten faces of innovation fishbowl communication design tools business model proposal experience vision design board game tool design gamification report design research infographic customer journey map user tools presentation pop-up show knowledge conversion mapping experience fact & opinion hehavioral design