Alexander Hedlund
17
Abonné
Personal Information
Entreprise/Lieu de travail
Stockholm, Sweden, Stockholms län Sweden
Profession
Digital Disruptor @InsuranceSimplified - Available for new engagements!
Secteur d’activité
Finance / Banking / Insurance
Site Web
www.valueinnovationconsulting.com
À propos
Has over 20 years of business & IT experience, as a Management Consultant and a Line Manager. Delivers customer driven advisory services, strategies and implementation of strategies for more efficient and effective governance, portfolio management, information management, service life cycle transformation, sourcing and service management.
Main responsibilities:
CIO/CTO, Product owner, Chief Architect, Internal Lean consultant, Management consultant, Program & Project Manager, Service Manager in large global shared service centre, IT Director for Hire, Product Manager at large global security & surveillance company. Founder of Swedish IT Service Management Forum - Member of the Board
Mots-clés
iso 20000
management system
it engagement model
enterprise architecture
business driven it strategy
service management
it governance
bästa praxis
best practice
it service management
itil
på maintenance management model
foundation for business execution
förvaltningsobjektarkitektur
på ab
pm3
organizational change management
foundation for execution
strategy execution
governance
ea
systems of innovation
benchmarking
development process
efqm
assessment
cmm
agile development
service oriented architecture
soa
service orientation
business and it alignment
customer service
service desk
itil v3
kundtjänst
help desk
it infrastructure library
it services
iso/iec 20000
mananagement system
soa governance
corporate governance
iso 2000
Tout plus