Sara Rad

24 Abonné

Sara is a passionate change agent who has a burning desire to help make a difference. She is a firm believer of using human-centred design, technology and business strategy to solve problems. Drive innovation and design interventions that ultimately improves customer experience, and delivers on outcomes. Sara has a background as a service designer in public sector and leading design teams in the private sector, holding a Master of Design. She has experience in a range of disciplines including leading lean UX sprints, user experience, user testing, design thinking, data-led design, value proposition design, social innovation, social policy, design research, advertising, project managemen...

design design thinking social innovation ageing change agency social sustainability

Tout plus

Activité
À propos

Tout plus

Sara Rad

Présentations

Disrupting Aged Care: A Design Manifesto for Change

Documents

Disrupting Aged Care: A Design Manifesto for Change.

Case Study of Sara Rad's Master's of Design, 2012

J’aime

A Guide To Customer Experience Mapping

UX Axioms - 26 Principles to Drive Better Product Design

service design tools (DESIS workshop)

Mapping Experiences workshop at UXI Studio - Chris Risdon

GovJam - try these service design methods

Ideation in service design. Ideation methods and tools

Methodbank and toolkit for design in Government

User Experiences of Game Idea Generation Games

Ideo Method Cards for Designers

Sketchnotes-SF Meetup :: Round 13 [Tue Dec 02, 2014]

The Sketchnote Mini-Workshop

What is the Internet of Things?

Design-Thinking

Introduction to the UK Policy Lab

Key Account Management Plan

What is social media research (Netnography + insight communities)

A Brand New You 2012 - Guest Lecture (13 August)

Brand strategy toolkit

60 Minute Brand Strategist: Extended and updated hard cover NOW available.

Brand Strategy

Brand Plan Workshop

It Takes a Community to Raise a Brand, Not a Campaign