Stella Connect

Technology / Software / Internet

Stella Connect is a customer feedback and quality management platform built specifically for customer service teams. At Stella Connect, we believe a more engaged front-line team drives higher performance. Our SaaS platform leverages humanized customer feedback and real-time QA and coaching modules to do just that. Our clients like Mercedes Benz, Williams Sonoma, Warby Parker, AXA, and Walmart use that data to: - Gain visibility into performance - Improve coaching and QA - Create a higher performing support team and better customer experience - Reward agents and encourage ownership - Drive consistency across teams