Stephen Kwan
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Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area, California United States
Profession
Lucas Professor of Service Science at San Jose State University
Secteur d’activité
Education
Site Web
www.cob.sjsu.edu/kwan_s
Coordonnées
Mots-clés
service standards service science iess 2018 history of computing
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Plus récents Les plus populaires

Service Science Research and Service Standards Development

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Measuring Integration Service Quality Gap in A Service System Network

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Globalization and Standards: Supply Chain Operations, Strategy and Infrastructure, May 18-19, 2015

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US and World Trade in Services - ISSIP Economics Community of Interest - 4/30/15

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INFORMS 2014 - The Integration Quality Gap in Service System Networks

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Using Analogies to Frame a Value Proposition

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Serviceology 2013: Fundamental Concepts and Premises of Service Science

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Servicology 2013 workshop

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Tsring-hua University Workshop File 2 of 2 12/07/12

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Yuan Ze University - Service Design Basics, 12/6/2012

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Introduction to SSMED for 119A, Nov 2012

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China and the World: Trade, Innovation and its role in the WTO

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Moving from B2X to B2X2Y Value Propositions in Service System Networks

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IJCSS 2012 Work Shop - An MBA Course on Service Innovation

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IBM Service Science & Innovation Community of Practice 3/6/2012

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Interntional Symposium On Service Systems Science 2012 Kwan

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Kwan 2012 Research Projects Topics

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Japan Institute for Design Promotion, December 21st, 2011, Tokyo, Japan.

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SIGSVC 2011

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IBM SJSU 2011

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