Ahmad Heshmat
9 SlideShares 125 Abonné 205 Suivis
Personal Information
Entreprise/Lieu de travail
Egypt, Not Applicable Egypt
Profession
Founder & DM at Customer-ship | CEM & Service Excellence Consultant | Service Designer
Secteur d’activité
Telecom / Mobile
Site Web
customerexperience1.blogspot.com/
À propos
Customer Experience Management Consultant, Service Excellence Transformer, and Service Designer. Enthused to enable Egyptian Market and Community to design better better Services for their customers, and to enable them to use innovative design methodologies to get better understanding and empathy for their customers.
Coordonnées
Mots-clés
customer retention customer loyalty customer churn customer satisfaction customer experience iso branding complaints handling customer complaints iso 10002 corporate image design thinking hcd pyramids sustainability jam global sustainability jam customer handling service quality service excellence
Tout plus
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  • Infographies
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