Personal Information
Entreprise/Lieu de travail
Rome Area, Italy Italy
Profession
Manager presso Accenture Analytics
Secteur d’activité
Apparel / Fashion
Site Web
www.customerking.it
À propos
>ExperienceObjectivesExpertise
Mots-clés
crm
scrm
social crm
vendor relationship management
pim
privacy
brian vellmure
pdm
prism
personal info management
vrm
analytics
big data
twitter
passaparola
wom
virale
marketing
buzz
sentiment
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Best Practices for Enterprise Social Media Management by the Social Media Dream Team
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Social Business 2012
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Preparing For The Future Of Social Media
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How American Airlines Uses Social CRM for Customer Engagement
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Dachis Group Social Business Journal - Issue 01
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Ogilvy On: Twitter for Business
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How Corporations Should Prioritize Social Business Budgets
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Customer Experience Design Talk Idris Mootee
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Social CRM Definition By Martin Walsh
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UPDATED Netnography Case Study on Listerine by NetBase
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Smart Business, Social Business: A Playbook for Social Media in Your Organization
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From Fans and Followers to Customers and Advocates: Social CRM Presentation at Blog World Expo 2010
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