Andre Arroyo

Dartford, United Kingdom United Kingdom

IT Production Specialist

Technology / Software / Internet

The Guardian is a news organisation recognised for its journalism and innovation. theguardian.com reaches a worldwide audience with over 100 million monthly page views. Editions include print, iPad / Android tablet, Kindle and iPhone app. • Core responsibilities include support and troubleshooting for web, tablet and print production. • Troubleshooting all Mac desktop issues (system / applications) and mobile devices (Android / iOS) across UK, US and Australian sites. • Analysing and resolving production-critical incidents. • Monitoring performance of key production workflow systems. • Rollout of config, system and application updates to 900+ Macs. • Google Apps domain adm...