KOBRA as
173
Abonné
Personal Information
Entreprise/Lieu de travail
Oslo Area, Norway, Oslo Norway
Secteur d’activité
Technology / Software / Internet
Site Web
http:/www.kobra.as
À propos
Eirik moves easily and comfortably between business, technology and marketing. His background in both computing and arts makes him equally comfortable in technology architecture, user experience and brand architecture.
He is pragmatic, solution oriented and has long and solid experience in designing and building industrial grade solutions.
He has spent equal time in development, consulting and IT management and is a welcome addition to both to the conceptual/analytical phases as well as the execution and management phases of projects.
Specialties: Customer Experience strategy, Customer analytics, Business strategy, Process improvement, CRM strategy, Technology and marketing, User Exper...
Mots-clés
kundeopplevelse
customer experience
future of business
markedsplasser
kundeopplevelseindeks
nps
kundelojalitet
kundefrafall
cxi
kundereise
personas
strategic personas
strategy
customer journey mapping
lean innovation
customer journey
steve blank
maturity model
digital customer experience
personalization
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