Personal Information
Entreprise/Lieu de travail
Toronto, Canada Area, Onatrio Canada
Profession
Customer / User Experience & Product Design Consultant at Self-Employed Contractor
Secteur d’activité
Advertising / Marketing / PR
Site Web
www.gerarddolan.wordpress.com
À propos
Gerard builds and leads multidisciplinary teams that bring clarity to complex brand challenges in the disciplines of Customer Experience, User Experience Strategy and Design, and Product Design.
He achieves desired outcomes by researching and discovering actionable customer insights at all relevant touch points and aligning them to business goals. As a result, personalized brand experiences are designed that differentiate, increase conversions and improve customer engagement.
Gerard’s present and past clients include national and global organizations, such as: Investors Group, RBC, MasterCard, Citibank, NB Power, Suncor, GM Canada, BayerCorp Science and Nestle.
He is a former Vice Pres...
- Présentations
- Documents
- Infographies
This Is Service Design – UX Week 2011
Jamin Hegeman
•
il y a 12 ans
Blueprint+: Developing a Tool for Service Design
Andy Polaine
•
il y a 14 ans
Introduction to Kanban for Creative Agencies
William Evans
•
il y a 10 ans
6 Ways Ecosystems Have Changed Our Roles and the Way We Work
Cindy Chastain
•
il y a 11 ans
Lean UX + UX Strat, from UX Strat conference, September 2013
Joshua Seiden
•
il y a 10 ans
Make Culture, Not War: The Secret to Great Teams & Organizations
Teresa Brazen
•
il y a 10 ans
A Brief Guide to Service Design (UX Brighton) by Paul Thurston & Nick Marsh
Harry Brignull
•
il y a 14 ans
25 Best ESL/EFL Teacher Resources
Maricel Pinzon
•
il y a 15 ans
Career Paths of User Experience
Patrick Neeman
•
il y a 8 ans
Optimizing Organization Frameworks for Applied Design
Lynn Teo
•
il y a 10 ans
Designing Services
Nick Marsh
•
il y a 16 ans
Designing for Love and Money - Fluxible Conference Sep 2013
Larry Cornett
•
il y a 10 ans
Lean Engineering: Engineering for Learning & Experimentation in the Enterprise (Bill Scott at Enterprise UX 2015)
Rosenfeld Media
•
il y a 8 ans
The Enterprise UX Journey: Lessons From the Voyage & The Opportunity Ahead (Catherine Courage at Enterprise UX 2015)
Rosenfeld Media
•
il y a 8 ans
Culture Change: My Journey (Julie Baher at Enterprise UX 2015)
Rosenfeld Media
•
il y a 8 ans
Design for Cross Channel - UX Week 2012 Workshop
Samantha Starmer
•
il y a 11 ans
Beyond the Toolkit (Nathan Curtis at Enterprise UX 2016)
Rosenfeld Media
•
il y a 7 ans
Emotion Economy: Ethnography as Corporate Strategy (Kelly Goto at Enterprise UX 2015)
Rosenfeld Media
•
il y a 8 ans
(Phil Gilbert at Enterprise UX 2015)
Rosenfeld Media
•
il y a 8 ans
Data Science and Design: A Tale of Two Tribes (Chris Chapo at Enterprise UX 2015)
Rosenfeld Media
•
il y a 8 ans