Grigoriy Chkheidze
25
Abonné
Personal Information
Entreprise/Lieu de travail
Saint Petersburg, Russian Federation Russian Federation
Profession
Deputy Director of Quality at Crystal Service Integration
Secteur d’activité
Technology / Software / Internet
Site Web
http://it-sd.net/down/QD.pdf
À propos
More than 20 years IT experience
Service Management
Service Creation
ITSM projects
Support Team Managment
Negotiation with clients
Project Management
Motivation systems
Suplier Managment
Specialties: ITSM consulting
ISO 20000 audit
QMS
ITSM system
Service Desk
Call-centers
Education Center
Mots-clés
ИТ услуги
sla
e-learning
moscow
education
misis
edcrunch
ценообразование
преимущества
аутсорсинг
service desk
уровень зрелости ИТ
itsm
itil
iso 9000 27000 20000 ims n&k engineering
iso 9000 27000 20000 ims n&k engineering
iso 20000 9000 27000 ИСМ СМК СУУ СУИБ
Tout plus
- Présentations
- Documents
- Infographies