Personal Information
Entreprise/Lieu de travail
Hemel Hempstead, United Kingdom, Bucks. United Kingdom
Secteur d’activité
Apparel / Fashion
Site Web
www.improvement-skills.co.uk
À propos
I've been helping organisations to increase their capability for continuous improvement for more than two decades.
I've helped more than 200 clients implement a wide range of approaches to improve customer satisfaction, reduce process cycle-times, drive out waste and actively engage staff in continuous performance improvement.
I am also committed to providing pro bono consultancy support in the voluntary sector.
My experience covers the private, public and voluntary sectors and I've worked with Boards, Managers and Front-line Staff. I work as a Coach, Facilitator, Project Leader and Trainer.
I work as an independent consultant, with a network of Associates and Partners. I'm not ...
Mots-clés
third sector
charities
pro bono
process improvement
statistics
project management
operational research
charity
digital strategy
data handling
impact measurement
change management
innovation
balanced scorecard
performance management
process management
lean
or
canine health
probability
genetics
behaviour change techniques
human behaviour change
behaviour change
agile
process analysis
complexity
cynefin model
learning
mel
workshop design
facilitation
lagging indicators
leading indicators
kpis
creative thinking
problem solving
creativity
control charts
spc
variation
planning
projects
project planning
business planning
mean
sampling
graphs
tables
median
pareto analysis
mode
averages
strategic thinking
openstrategies
strategy
benefits realisation
or; genetics; probability; canine health
management skills
vuca
interpersonal skills
process
project
business process
5s
customer surveys
staff surveys
surveys
bpm
business process management
six sigma
actviity costing
probation
abc
lead and lag indicators
Tout plus
- Présentations
- Documents
- Infographies