Personal Information
Entreprise/Lieu de travail
Dallas, TX United States
Profession
Head of Design, Financial Services
Secteur d’activité
Design
Site Web
jamin.org
À propos
Jamin believes in the power of design to shape human experience and transform services, organizations, and communities. He is a designer, poet, soccer player, and brewer with expertise in service design and customer experience. He supports and mentors designers to develop their craft, while helping businesses articulate service strategy and define transformative service experiences that benefit customers, employees, and the business.
Mots-clés
service design
uxweek
service blueprint
design
healthcare
sdn
sxconf17
sdgc17
financial services
organizational change
customer experience
journey mapping
productized16
servicexconf
service experience
sx
mxconference
service storming
journey map
user experience
adaptive path
hiv
interaction design
ixd10
Tout plus
- Présentations
- Documents
- Infographies