We Love Change? Change is Scary!

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Systems Thinking workshop @ Lean UX NYC 2014

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Systems Thinking for Product Managers

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Systems Thinking for agile service design

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It's about people - how Agile and UX can play well together

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Understanding systems

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Connecting the dots - Frontiers of Interaction 2012

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Collaboration hacks - let's do great together

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Customer insights for product strategy

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Crowdsourcing Innovation: the role of UX

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Crowdsourcing innovation, version 2

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Lean Startup in Design Consulting: presented at Lean UX NYC

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