Mots-clés
customer experience
customer service
customer engagement
customer relationship
customer
customer centricity
business transformation
marketing transformation
transformation
digital
customer service experience
customer relationships
human element
moment of engagement
engagement strategies
engage customer
moment of truth
customer interactions
business
customer engagement elements
Tout plus
- Présentations
- Documents
- Infographies
Shift Happens
Jeff Brenman
•
il y a 17 ans
Mobile Is Eating the World (2016)
a16z
•
il y a 8 ans
THIRST
Jeff Brenman
•
il y a 15 ans
Social media around the world 2011
Steven Van Belleghem
•
il y a 12 ans
Olivier Blanchard Basics Of Social Media Roi
Olivier Blanchard
•
il y a 14 ans
60 Minute Brand Strategist: Extended and updated hard cover NOW available.
Idris Mootee
•
il y a 15 ans
7 Design Principles in Creating a PPT
@SAB_LEE
•
il y a 12 ans
Megatrends for sales organizations
McKinsey on Marketing & Sales
•
il y a 9 ans
trendwatching.com’s 10 CRUCIAL CONSUMER TRENDS FOR 2013
TrendWatching
•
il y a 11 ans
Social by Design: Design Thinking & Business
David Armano
•
il y a 12 ans
Innovation can be Trained
Slides That Rock
•
il y a 12 ans
Social CRM: The New Rules of Relationship Management
Jeremiah Owyang
•
il y a 14 ans
Visualizing the Agency of the Future
JESS3
•
il y a 12 ans
It's All About the Customer Journey
McKinsey on Marketing & Sales
•
il y a 10 ans
Dreamforce 2012: Prioritizing for Scale by Jeremiah Owyang
Jeremiah Owyang
•
il y a 11 ans
@GuyKawasaki - 10 Hindsights - @MenloCollege Keynote Address
Empowered Presentations
•
il y a 11 ans
Brand experience examples and best practices
Jack Morton Worldwide
•
il y a 14 ans
2011 State of the Cloud: A Year's Worth of Innovation in 30 Minutes - Jinesh Varia UP Con Keynote
Amazon Web Services
•
il y a 12 ans
Digital into the Third Dimension
Prophets Agency
•
il y a 11 ans
Social Media Is Mature - No It Isn't
Deep Focus
•
il y a 14 ans