Personal Information
Entreprise/Lieu de travail
Belarus, Belarus Belarus
Profession
PhD, Business Analytics Director at smm3
Secteur d’activité
Apparel / Fashion
Site Web
smm3.org
À propos
Customer Knowledge Management (CKM).
Customer Experience Management (CEM).
Reputation management & Crisis communications.
Details on http://smm3.org
Specializations:
Telecommunications, automotive, FMCG , finance & banks, electronics.
Fluent: English, German.
Native: Russian, Belarussian.
Specialties:
Business development, Social Business Consulting, Social Media Analytics, Reputation management.
Mots-clés
roi
smm
virality
research
advocacy
wom
scrm
social business
sales
greenberg
terrasoft
social media
online banking
community
social support
lithium
analytics
facebook
booz & company
buddy media
market research
медведев
путин
президент
zuberance
b2b
effectivness
content management
social adv
adv
digital
sales funnel
customer journey
industry report
2011
wom-management
facebbok
value co-creation
banking
social crm
community management
synthesio
luxury brands
colloquy
negative publicity
Tout plus
- Présentations
- Documents
- Infographies