Laurent Bouty

marketing customer experience branding strategy digital marketing laurent bouty design thinking canvas value proposition solvaybusinessschool creativity bouty brand marketingcanvas cx conversations cmo marketing strategy journey digital marketing canvas personas planning social media pricing media university marketing and advertising @lbouty #laurentbouty business school plan performance social media strategy purpose lean innovation customer service content marketing business model canvas agile costs revenues customer relationship management technology cmto marketing automation thebeyonders internet einstein quotes master brussels creative school workshop acquisition retention business plan channels advertising inbound marketing belgium analytics communication omnichannel channel leadership amnesty international unesco world health organization unicef laurentbouty www.bouty.net lbouty 2014 world strategic planning strategic management 2011 trends words 2011 leadingworlds laurent leadingworlds don't scenarios rules keynote 2009 retail origin client responsibility