Personal Information
Entreprise/Lieu de travail
London, United Kingdom United Kingdom
Profession
Lead Service Designer
Secteur d’activité
Education
Site Web
linktr.ee/designerjourneys
À propos
Rachel is a UX Lead at Pearson Education who is passionate about shaping the future of education by designing global learning products and services. She lives by Pearson’s motto of ‘always learning’, advocates a design-thinking mindset, and mentors kids to become design-thinkers at Design Club. She is also a mentor at UXPA and Career Foundry, has studied Food Innovation and Social Innovation, and always aspires to drive positive impact.
Previously, she worked in Shanghai at Education First on a digital transformation project defining the service blueprint for the English learning experiences for kids. She enjoys the complexity in designing for different cultures.
Mots-clés
design thinking
service design
ux
design
human-centred design
design-thinking
cultural nuances
uxconference
innovation
design process
ideation
user experience
pearson education
learning experiences
#userresearch
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user-centred design
cultural differences
experience mapping
experience strategy
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continuous learning
lifelong learning
culture shock
reframing
empathy
personal development
hcid
hcid2017
asia
chinese market
edtech
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food service
workshop
food experiences
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user insights
sketching
ideas
doodling
creative process
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monsters university
monsters inc
animation
storytelling
pixar
lean ux
csm
central st martins
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