Personal Information
Entreprise/Lieu de travail
Northern Region, Denmark Denmark
Profession
Design Do'er and Senior Project Manager at MAN Diesel&Turbo + Co-founder of Service Design Network Denmark
Secteur d’activité
Design
Site Web
www.RikkeKnutzen.com
À propos
Strategic design thinker by heart with a focus on the needs and demands of users of service - it makes a difference for companies.
My competences lies within the strategic use of design thinking as a business driver with a special focus on user centred innovation, design research, service design and strategic design. My strong point is in the front end of development with research, analytics and concept development. What motivates me is gathering people around a vision and the customers perspective, and that we use this to develop our business in a creative and iterative process.
I get a kick out of user research in the field and facilitating workshops. Through the people and users invo...
- Présentations
- Documents
- Infographies
The Brand Gap
coolstuff
•
il y a 17 ans
Culture
Reed Hastings
•
il y a 14 ans
How Google Works
Eric Schmidt
•
il y a 9 ans
Culture Code: Creating A Lovable Company
HubSpot
•
il y a 11 ans
The What If Technique presented by Motivate Design
Motivate Design
•
il y a 9 ans
15 companies you should copy: business models visualised by @boardofinno
Board of Innovation
•
il y a 10 ans
Customer Development Methodology
Venture Hacks
•
il y a 15 ans
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
il y a 10 ans
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
il y a 12 ans
Customer Journey Analytics and Big Data
McKinsey on Marketing & Sales
•
il y a 11 ans
Service Design Thinking
Marc Stickdorn
•
il y a 10 ans
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
il y a 10 ans
on Service Design
Patrick Quattlebaum
•
il y a 11 ans
Kickstarting Design Thinking
Erin 'Folletto' Casali
•
il y a 8 ans
Co-Creating the Industrial Internet - Katrine Rau & Katrina Alcom, GE
Service Design Network
•
il y a 8 ans
Better Ideas Faster: How to Brainstorm More Effectively
David Sherwin
•
il y a 13 ans
"Culture eats strategy for breakfast"
Tobias Dahlberg
•
il y a 9 ans
Off the Page Into the Wild: Designing For the Internet of Things
frog
•
il y a 9 ans
This Is Service Design – UX Week 2011
Jamin Hegeman
•
il y a 12 ans
Keynote: The Collaborative Economy with Jeremiah Owyang
Jeremiah Owyang
•
il y a 10 ans