Personal Information
Entreprise/Lieu de travail
Milan Area, Italy Italy
Profession
Design researcher, teacher and practitioner
Secteur d’activité
Design
Site Web
www.servicedesigntools.org/
À propos
I'm a designer with an eclectic background spanning Design Research, Interaction and Service Design, expert in combining design ethnography, participatory design and information visualisation to work on complex design challenges.
Mots-clés
service design
user-centred design
social impact
design ethnography
information visualisation
hcd
design research
system thinking
ucd
design
design thinking
customer experience
participatory design
tools
user experience
infographic
user research
iot
emerging economies
emerging technologies
business model
design frameworks
system model
journey mapping
system map
infographics
experience design
behavioral change
testing
technology
startup
human-centred design
techforgood
Tout plus
- Présentations
- Documents
- Infographies