Saulo Oliveira
14 SlideShares 140 Abonné 195 Suivis
Personal Information
Entreprise/Lieu de travail
Rio de Janeiro, RJ Brazil
Profession
Adjunct Professor
Secteur d’activité
Education
À propos
IT Corporate generalist attorney with substantial professional experience. Provides preemptive legal support in IT management. Focus on quality, ISO-9000 and business process management. Book writer. Specialties: Organizational Management Consultant Process Management Expertise Information Technology and Communication Consultant
Coordonnées
Mots-clés
capacity planning it planning strategic planning business process it diagnosis it service management modelagem de processos; bpmn v2 flowchart; modelagem com fluxogramas; diagramas de mapeamento de processos; técnica de entrevistas; pcf; process classification framework: identifica gestão por processos; bpm; mapeamento de processo process improvement bpmn bpmn notation process improvment it diagnosis. it strategic planning it service level information system information systems information technology
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