ServDes
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www.servdes.org/
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ServDes, the Service Design and Innovation conference, is the premier research conference for exchanging knowledge within Service Design and service innovation studies. Born as a yearly Nordic conference, ServDes has now become a bi-annual international event.
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service design servdes 2016 servdes copenhagen servdes social innovation medea ddc danish design center bason
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Plus récents Les plus populaires

Disrupting Service Design - Mark Green, Paul Rodgers, Andy Tennant

il y a 7 ans • 704 Vues

Applying Service Design Tools to Explore New Financial Services for Poor Microbusiness Owners - Heloisa Candello, Claudio Pinhanez, David Millen, Silvia Bianchi

il y a 7 ans • 410 Vues

Supporting Redesign of C2C Services Through Customer Journey Mapping - Ida Maria Haugstveit, Ragnhild Halvorsrud, Amela Karahasanović

il y a 7 ans • 640 Vues

Mapping What Actors Know When Integrating Resources: Towards a Service Information Canvas - Stefan Holmlid, Petra Björndal

il y a 7 ans • 231 Vues

Service Design Ways to Value-In-Use - Mattias Arvola, Stefan Holmlid

il y a 7 ans • 272 Vues

Blended Spaces, Cross-Channel Ecosystems, and the Myth That Is Service - Bertil Lindenfalk, Andrea Resmini

il y a 7 ans • 237 Vues

Visibility of Ethics for Open Innovation Platforms - Chasanidou, Karahasanović

il y a 7 ans • 208 Vues

Design-Driven Service Innovation: Introducing Techniques for Changing the Meaning of a Service - Takeyama, Tsukui, Yamaguchi, Matsuo

il y a 7 ans • 577 Vues

Delightful or Efficient? How Service Recovery Affects Customer Experience - Følstad, Kvale

il y a 7 ans • 376 Vues

Ways of Seeing the Design Material of Service - Blomkvist, Clatworthy, Holmlid

il y a 7 ans • 314 Vues

Thematic Research in the Frame Creation Process - Leeuwen, Rijken, Bloothoofd, Cobussen, Reurings, Ruts

il y a 7 ans • 355 Vues

The Role of Design As a Critical Friend to Voluntary Community Sector - Warwick, Young

il y a 7 ans • 188 Vues

A View from the Other Side: UK Policymaker Perspectives on an Emergent Design Culture - Bailey, Lloyd

il y a 7 ans • 165 Vues

Service Design for Social Innovation: the Promotion of Active Aging in Rio De Janeiro - Cipolla, Joly, Watanabe, Zanela, Tavares

il y a 7 ans • 465 Vues

Chaos Generation Managed Through Design Thinking: a Task Model for the Design Professional - Knudsen, Møllenbach

il y a 7 ans • 284 Vues

Service Design Education Panel - Boztepe, Grönvall

il y a 7 ans • 122 Vues

Towards Sustainable Impact after University-Government Design Projects: Case of Worker Services in Singapore - Yvonne Yeo, Jiaying Chew, Jung-Joo Lee (ServDes 2016)

il y a 7 ans • 246 Vues