SlideShares tagged with social customer care
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Is there a future for humans in customer service?
Is there a future for humans in customer service?il y a 5 ans, 1 057 vues
il y a 5 ans, 1 057 vues -
NRF 2019: Extending Service Cloud for Social Customer Care
NRF 2019: Extending Service Cloud for Social Customer Careil y a 5 ans, 329 vues
il y a 5 ans, 329 vues -
Sydney Event: A Social Affair
Sydney Event: A Social Affairil y a 6 ans, 504 vues
il y a 6 ans, 504 vues -
Social Media #ProTips with Salesforce
Social Media #ProTips with Salesforceil y a 6 ans, 1 285 vues
il y a 6 ans, 1 285 vues -
Can a BOT save your customer care?
Can a BOT save your customer care?il y a 6 ans, 75 vues
il y a 6 ans, 75 vues -
Social Customer care e Community Management, come avere utenti felici in 5 mosse
Social Customer care e Community Management, come avere utenti felici in 5 mosseil y a 7 ans, 336 vues
il y a 7 ans, 336 vuesAimer le SlideShare Social Customer care e Community Management, come avere utenti felici in 5 mosse. Enregistrer le SlideShare Social Customer care e Community Management, come avere utenti felici in 5 mosse. Partager le SlideShare Social Customer care e Community Management, come avere utenti felici in 5 mosse. -
Social Customer Service: come integrare i canali digitali nel servizio clienti e distinguerti dalla concorrenza
Social Customer Service: come integrare i canali digitali nel servizio clienti e distinguerti dalla concorrenzail y a 7 ans, 314 vues
il y a 7 ans, 314 vues -
il cliente al centro di un nuovo modello di ingaggio - BNL #ISBF16
il cliente al centro di un nuovo modello di ingaggio - BNL #ISBF16il y a 7 ans, 577 vues
il y a 7 ans, 577 vues -
The Social Iceberg: Why Social Care Needs Serious Attention
The Social Iceberg: Why Social Care Needs Serious Attentionil y a 7 ans, 1 064 vues
il y a 7 ans, 1 064 vues -
Three Steps to Social Media in the Contact Center
Three Steps to Social Media in the Contact Centeril y a 7 ans, 87 vues
il y a 7 ans, 87 vues -
Cambia Health Solutions: HIPAA is not a reason to ignore people, presented by Jeremy Solly
Cambia Health Solutions: HIPAA is not a reason to ignore people, presented by Jeremy Sollyil y a 7 ans, 815 vues
il y a 7 ans, 815 vuesAimer le SlideShare Cambia Health Solutions: HIPAA is not a reason to ignore people, presented by Jeremy Solly. Enregistrer le SlideShare Cambia Health Solutions: HIPAA is not a reason to ignore people, presented by Jeremy Solly. Partager le SlideShare Cambia Health Solutions: HIPAA is not a reason to ignore people, presented by Jeremy Solly. -
Re-imagine: Re-imagining the service narrative through the eyes of your agent
Re-imagine: Re-imagining the service narrative through the eyes of your agentil y a 8 ans, 14 359 vues
il y a 8 ans, 14 359 vuesAimer le SlideShare Re-imagine: Re-imagining the service narrative through the eyes of your agent. Enregistrer le SlideShare Re-imagine: Re-imagining the service narrative through the eyes of your agent. Partager le SlideShare Re-imagine: Re-imagining the service narrative through the eyes of your agent. -
The state of social media: A customer experience approach, presented by Bryan Long
The state of social media: A customer experience approach, presented by Bryan Longil y a 8 ans, 2 883 vues
il y a 8 ans, 2 883 vuesAimer le SlideShare The state of social media: A customer experience approach, presented by Bryan Long. Enregistrer le SlideShare The state of social media: A customer experience approach, presented by Bryan Long. Partager le SlideShare The state of social media: A customer experience approach, presented by Bryan Long. -
Integrate social media with customer service, presented by Stacey DePolo
Integrate social media with customer service, presented by Stacey DePoloil y a 8 ans, 1 351 vues
il y a 8 ans, 1 351 vues -
Salesforce Social Automation and Social Customer Service
Salesforce Social Automation and Social Customer Serviceil y a 8 ans, 3 857 vues
il y a 8 ans, 3 857 vues -
KLM Social Customer Service Success Story
KLM Social Customer Service Success Storyil y a 8 ans, 2 349 vues
il y a 8 ans, 2 349 vues -
Yes! we're open
Yes! we're openil y a 8 ans, 964 vues
il y a 8 ans, 964 vues -
How to transform your customer experience by making your customer service proactive
How to transform your customer experience by making your customer service proactiveil y a 8 ans, 904 vues
il y a 8 ans, 904 vuesAimer le SlideShare How to transform your customer experience by making your customer service proactive. Enregistrer le SlideShare How to transform your customer experience by making your customer service proactive. Partager le SlideShare How to transform your customer experience by making your customer service proactive.
