Martin Jordan

288 Abonné

An inspiring, confident and motivated design lead with 9 years professional experience, instrumental at all stages from service design to delivery. Communicates confidently and efficiently at all levels and uses initiative to meet the highest standards. Believes in inclusive leadership and thrives in situations where can encourage and be encouraged by peers. Always striving to go the extra mile to achieve the set goal, not afraid of challenging the status quo. Eager to learn by creating while working with multidisciplinary teams in a prototype-friendly working environment and close collaboration with stakeholders. Seeking new challenges and opportunity to define, develop and promote servi...

service design jobs-to-be-done jtbd design design thinking iot internet of things product design services user experience service innovation user needs innovation jobs user-centered design berlin customer service customer experience customer jobs research customer development value creation lean teaching university machines job story experience apps marketing tools methods and theories products and services workshop frameworks security ethics privacy big data data ux digital transformation service citizen experience ux design government citizen technology conference sxc15 service experience interviews customer insights needs interview insights qualitative research market research context strategy user research value product development development lean ux agile product management product owner connected devices smart home smart city touchpoints objects business design value proposition resources class course students hardware cognition persona prototype cognitive scenario sense inspiration brand utility tool brand service utility brand communication teaching resources process methodologies input global service jam methods

Tout plus

Présentations
Documents
Infographies

Plus récents Les plus populaires

Martin Jordan

What is Means to be Strategic and Create Value (UX Strat Summit, SF 2014)

Midwest UX '12: Mapping the Experience

designing branded enterprise experiences

Optimizing Organization Frameworks for Applied Design

Event Experience Design - Human Interactions at Conferences

Tutorial Business Model Kit - by @boardofinno

2014 Predictions: What's in store for all of us in the 51 weeks to come (and what brands can do about it)

The Little Book of IDEO: Values

Prototyping

Scrum Day 2013 - Co-Innovation and Intrapreneurship

The Essentials of Brand Strategy - General Assembly Class

The Complexity of Simplicity

Customer experience and marketing become one

SDN 2010: Using Social Nodes to Design Services_Eleanor Davies

My Top 10 Design Business Failures

Fjord@MIPTV: Expanding Platforms, The Augmented City

Branding In a Troubled Economy