Izac Ross
316
Abonné
Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area, CA United States
Profession
Design lead, Service and Interaction at Collective Health
Secteur d’activité
Design
Site Web
www.izacross.com
À propos
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses.
My Specialties include:
>> Service Design
>> Design & Business Strategy
>> Interaction Design
>> Design Research
Regularly speak and teach about:
>> Service Research
>> Experience Prototyping
>> Service Design Connecting
>> Service Blueprinting and Customer Journey Development
>> Narrative as a design tool
Mots-clés
service design
customer experience
user experience
experience prototyping
narrative
interaction design
scenarios
service management
ixda
body-storming
lean ux
services
workshop
sdn
Tout plus
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